Shipping Policy

Overview
At Sunshine Enterprise, we are committed to ensuring that your orders are delivered safely, efficiently, and on time. Our shipping policy outlines the terms and conditions that apply to the shipping of our products.

Shipping Destinations
We currently ship our products to various locations across Asia, the Middle East, and select global destinations. Please note that shipping availability may vary based on the specific product and destination.

Processing Time
Orders are typically processed within 2-3 business days after receiving payment confirmation. Processing times may vary depending on product availability, order volume, and any applicable import/export regulations.

Shipping Methods
We offer a range of shipping options to suit your needs. Our primary shipping methods include:

• Standard Shipping: Delivery within 7-14 business days, depending on the destination.
• Express Shipping: Faster delivery within 3-7 business days for urgent orders.
• Temperature-Controlled Shipping: For perishable goods like frozen strawberries, ensuring that products arrive fresh and in optimal condition.

Shipping Costs
Shipping costs are calculated based on the destination, weight, and dimensions of your order. The final shipping cost will be displayed at checkout. Please note that additional customs duties or taxes may apply based on the destination country’s regulations, and these are the responsibility of the customer.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the status of your shipment in real-time.

International Shipping
For international orders, please be aware that customs clearance procedures may delay delivery times. Sunshine Enterprise is not responsible for any delays caused by customs processes or for any customs duties, taxes, or fees imposed by the destination country.

Shipping Issues
If your order is delayed, damaged, or lost during shipping, please contact our customer service team immediately. We will work with our shipping partners to resolve the issue as quickly as possible.

Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us.